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Counter Sales Representative/Driver

  • Matheson Gas
  • 12/26/18
  • Portland, OR
  • 97210
  • 16+ DOE / Hourly
  • Full-Time
Provide support to both internal and external customers, as well as assist outside sales in quotation and order administration. Resolves non-routine problems by applying general policies, practices, procedures and principles. This person will work with the site manager to insure a high level of customer satisfaction.

1. Assist customers both in person, over the phone and on the computer, with the processing of orders and proposals.
2. Follow up on leads, and assist in development of industrial, commercial and residential customer sales.
3. Coordinate with manufacturing to determine delivery dates based on customer needs.
4. Personally expedite Rush & Hot orders.
5. Provide first line technical support.
6. Order entry and invoicing.
7. Learn product line and be able to explain product benefits and features to customers.
8. To organize work, problem solve, and multi-task in a fast paced environment.
9. Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area, warehouse and keeps merchandise in order. Marks or tickets merchandise.
10. Assists with special sales and promotions.
11. Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, inventory cycle counts or other tasks.
12. Performs physical inventories on a semi-weekly basis, and submits inventory adjustments as necessary.
13. Reports accidents including near misses, unsafe acts or conditions and obeys safety rules.
14. Transports merchandise to assigned internal and external customers in a timely and safety conscious manner. Stays within all posted speed limits and complies with all DOT and company safety policies and procedures.
15. Maintains vehicle in a clean and proper condition.
16. Legibly completes driver log/trip reports on a daily basis.
17. Maintains a clean and orderly workplace through proper housekeeping procedures.
18. Ensure all safety rules are strictly observed.
19. Establish personal relationships with customers and end users.
20. Provide supervisory and team leadership on an occasional basis when site management is absent.
21. Perform other projects and duties as assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to use personal computer (email, word & excel) to input data and process information and to master job specific software (mainframe computer).
High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable.
Must be at least 21 years of age with an excellent driving record.
Excellent customer service skills. Ability to establish and manage customer relationships
Ability to work independently, and as a team, under some pressure to meet deadlines.
Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
Able to work flexible hours (within 2-3 hours of starting and quitting times).
Forklift experience preferred.
The employee must regularly lift and/or move up to 25 pounds (e.g. small welders and cylinders) and occasionally push cart and/or move up to 100 pounds (e.g. larger equipment or cylinders).
General knowledge of welding gas cylinders and equipment preferred.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to learn MTGs business/product types/organization/transaction systems
Interpersonal and written communication skills
Excellent Telephone Communications Skills
Excellent Organizational Skills
Ability to work safely and comply with all safety rules and standards.

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